Credit Management: Debt collection must combine care and firmness
The credit union model is facing a challenge, but it's one that it can conquer, writes Dave Boland.
While there is a certain uniformity in the difficulties faced by financial institutions throughout Ireland and most of Europe, the reality is that a "one size fits all" approach does not necessarily fit when it comes to debt collection, particularly in community-based establishments such as credit unions. But as one of the largest debt collection organisations in Ireland, Cabot Financial (Ireland) Ltd, part of the Cabot Credit Management Group, is acutely aware of the specific...
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