Starting out as a one-man business in 1985, PFH now has 235 staff across offices in Cork, Dublin, and Galway. Paul Hourican, founder and chief executive of the firm, has changed his role in recent years to look at the business on a macro level. One of the key areas he is looking to develop is how his staff communicate with customers. The existing process, in Hourican's eyes, is too convoluted for clients.
''What I'm trying to...
Subscribe from just €1 for the first month!
All Digital Access + eReader
Unlimited Access for 1 Month
Then €19.99 a month after the offer period.
€149 For the 1st Year
Unlimited Access for 1 Year
90 Day Pass
Get a Business Account for you and your team