Sunday February 23, 2020

Cork: Accessibility is the watchword for KBC in Cork

The bank is using technology to improve customer experience, writes Alex Meehan.

29th June, 2014
Sean Michael Collins, KBC Cork's associate retail director Patrick's Street, Cork. Picture: Michael Mac Sweeney/Provision

At a time when many regional bank branches are closing their doors, KBC Bank in Cork is bucking the trend with the opening of a new consumer-focused retail banking hub.

Customers at the Lapp’s Quay premises don’t have to queue to stand at a counter or struggle with phone menus when they want to speak to their local branch.

Instead, the banking experience has been redesigned from the ground up, taking...

Subscribe from just €1 for the first month!

Exclusive offers:

All Digital Access + eReader

Trial

€1

Unlimited Access for 1 Month

Then €19.99 a month after the offer period.

Get basic
*New subscribers only
You can cancel any time.

Annual

€200

€149 For the 1st Year

Unlimited Access for 1 Year

You can cancel any time.

Quarterly

€55

€42

90 Day Pass

You can cancel any time.

Team Pass

Get a Business Account for you and your team

Share this post

Related Stories

The best writing and and the biggest stories of 2019 from the Business Post

Richie Oakley | 1 month ago

Denis O’Brien is back in court, residents continue to fight the Council on halting site and a row surfaces in government over rent control proposals

Leanna Byrne | 4 years ago