Consumer agency criticises waste firms
The National Consumer Agency (NCA) has written to waste collectors asking them to provide more information to householders.
The National Consumer Agency (NCA) has said that it has written to waste collection companies and local authorities asking them to provide more information to householders.
The NCA said that typical difficulties experienced by consumers included uncertainty about which service providers are operating in local authority areas, confusion about charges, a lack of information in relation to cancelling services and the procedures for handling billing disputes.
The NCA said that it had written to waste...
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