John Purdy is surprised by the eruption in interest in cloud services, but he wasn't unprepared for it. The chief executive of Ergo has built a business on anticipating ''the next big thing in IT service delivery, but confesses to an internal conversation he had a couple of years ago that questioned the relevance of BPOS (Business Productivity Online Suite) for his firm.
''It was Microsoft's forerunner to Office 365, but we looked at it...
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