Now 15 years in existence, software-as-a-service (SaaS) pioneer and icon Salesforce.com was a cloud service before the term was generally used. It has long since expanded from its original field sales management applications. It has added CRM, arguably the core business applications suite, to what is today more a platform ecosystem than a simple catalogue of online applications.
Like many other corporate software giants, the central core of its own solutions has been expanded by...
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