Cloud: Cloud customers gain an edge

A growing list of benefits are persuading companies to consider the cloud, but a few obstacles still remain, writes Ian Campbell.

Brian Jordan, Cisco business manager for data centre and cloud: 'Cheaper enterprise-class software is now within reach of SME businesses.'

The pendulum has swung from vendor to customer, according to leading ICT vendors, as long as they are prepared to negotiate some obstacles.

Brian Jordan, Cisco business manager for data centre and cloud, believed the cloud shifts the balance of risk and responsibility from customer to vendor. "It used to be the customer that made the capital investment in the technology and then operational expenditure to keep it going. If the project didn't ...