Bus Eireann to audit customer service

Bus Eireann is set to get a report card early next year outlining how successful it has been in meeting its promises to customers.

8th December, 2013

Bus Eireann is set to get a report card early next year outlining how successful it has been in meeting its promises to customers.

Hundreds of customers are expected to be surveyed as the company is looking for experts to audit the commitments it made in its customer charter.

Documents published online by Bus Eireann late last week revealed that it hopes that at least five entities will be invited to submit a formal tender...

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