Thursday August 13, 2020

Broadband Case study: Mobile broadband boosts productivity for leading insurance adjusters

Leading insurance-loss adjusters Cunningham Lindsey are using the power of Vodafone's mobile broadband service to boost staff productivity and improve customer service writes Deirdre Cashion.

26th January, 2014
Gillian Cregan, chief financial officer with Cunningham Lindsey.

Leading insurance-loss adjusters Cunningham Lindsey are using the power of Vodafone's mobile broadband service to boost staff productivity and improve customer service.

Historically, the company's team of 40 loss adjusters, who inspect damage arising from insurance claims, started the day laden down with paper-based caseloads that had to be physically collected from the office.

But now, they zip along the highways and byways as digital warriors', armed with e-forms, calculator, camera, notebook, email, dictaphone and maps...

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