Friday November 27, 2020

Best Business: Heat's up for multichannel option

Using CORE Software, Heat Merchants has successfully evolved and taken a traditional business into the multichannel world.

31st August, 2013
Joe Walsh, chief executive, CORE Software and Alan Hogan, managing director, Heat Merchants.

Bucking trends in a beleaguered retail sector, Heat Merchants is a distributor of heating and plumbing products that has managed to protect margins and grow the business despite the economic downturn. The secret of its success can be partly attributed to its decision to consolidate its business software to address the challenges of operating in a multichannel market.

Gone are the days when transactions were confined to bricks and mortar businesses. In the new world...

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