AIB call centre staff may have to vote in bonuses row

Around 700 AIB staff who work in call centres in Swords, Naas and Belfast may be balloted for industrial action in the coming fortnight following the failure of management and union representatives

11th December, 2011

Around 700 AIB staff who work in call centres in Swords, Naas and Belfast may be balloted for industrial action in the coming fortnight following the failure of management and union representatives to agree a solution to the issue of bonuses normally paid at Christmas time.

AIB had promised to review the payments, which were initially disputed in November 2010, but the Department of Finance has since banned all bonus payments, and legislation passed around the...

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