5 tips for managing workplace conflict

HR professionals are armed with numerous strategies to achieve workplace inclusion and avoid conflict — and when they fail, there is a well-established system of legal procedures to fall back on.

22nd August, 2014
Try not to be immediately dismissive of the other party and let them say their piece

HR professionals are armed with numerous strategies to achieve workplace inclusion and avoid conflict — and when they fail, there is a well-established system of legal procedures to fall back on.

Sometimes though, those legal procedures exacerbate the situation, leading parties involved to feel more combative and angry. With that in mind, it should be the goal of every organisation to put in place procedures to avoid conflict wherever possible — and to solve it...

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