Bord Gais Energy has advertised a tender for the provision of a call centre service for its new subsidiary, Irish Water, in a move which will create 350 new jobs when the customer helpline becomes fully live by 2014.
The new water utility requires the provision of contact centre services in respect of both domestic and business customer interactions across the Irish market.
According to the tender document, Bord Gáis are seeking a "multi channel solution... one...
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