A CRM deployment is a journey with Ergo, where customers have very different destinations, writes Ian Campbell
Focus On /
Irish businesses express commitment to customer-focused strategies, but struggle to connect customer engagements across the enterprise
Reformation of IT strategy in recent years has seen a steady movement of businesses onto the cloud. With the appropriate security measures in place, you can’t argue that in terms of efficiency and ease of completing daily tasks, that it’s not the way
Customer service company Voxpro counts bluechip firms such as Google and Airbnb among its clients. Its success has come from hard work and clear vision, writes Margaret O’Brien
Capita is Europe’s leading independent provider of outsourced services and the global market leader in life and pensions, employing over 72,000 people across 400 different locations.
Paycheck Plus can organise your payroll so you can get on with the business of making a profit.
There has been a huge awakening in Ireland to the potential offered by outsourcing, both as a sector and a service. Irish businesses have become much more open to using outsourced services, and the outsourcing sector has seen significant growth much
St Vincent’s Private Hospital is one of Ireland’s leading hospitals, offering specialist services in everything from neurology to dermatology, writes Margaret O’Brien