If the managers at Luas operator Transdev are looking for lessons in how to regain lost ground after a costly and disruptive strike, they could do worse than to look to Dublin Port for lessons.
Irish Ferries, a company with a troubled industrial relations past, has gone from strength to strength since the end of a bitter two-year industrial dispute that ended in 2006.
The announcement last week that its publicly quoted parent company Irish Continental...
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