‘It’s an industry that has gotten away with treating people badly for a long time’

Hospitality workers feel vulnerable, underappreciated and sidelined during the often heated debate between the sector, the government and public health experts

‘You just see people get broken down, and some of them leave, or else they stay and it accentuates the issue.’ Picture: Getty

On the day he returned to work after the pandemic, Frank, a hospitality worker based in Cork, remembers turning to a co-worker at the hotel where he waits tables for a living.

“I just said: ‘I can’t believe I’m back in this place. I cannot believe I’m back here,’” he said.

Frank is one of the thousands of staff who have returned to work in Ireland’s restaurants, pubs and hotels since restrictions began to ease ...