We have the tech, but do we have the empathy?

We have the tech, but do we have the empathy?

Despite the efficiencies of virtual teamwork, nothing beats establishing personal relationships

Working at IBM for the better part of nine years, I was introduced to virtual teamwork quite early in my career. At that time we used a combination of conference calls, ‘Sametime’ instant messaging and (of course) emails.

Today’s technology is much more advanced and the options almost endless, so from a practical perspective, organising teamwork across the globe should not present too many challenges if the technology works as required.

So what are...

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