We have the tech, but do we have the empathy?

We have the tech, but do we have the empathy?
Inclusion is a critical must-have for virtual teams to be successful and effective

Despite the efficiencies of virtual teamwork, nothing beats establishing personal relationships

Working at IBM for the better part of nine years, I was introduced to virtual teamwork quite early in my career. At that time we used a combination of conference calls, ‘Sametime’ instant messaging and (of course) emails.

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