The unsung heroes of Irish business

Credit management teams work away tirelessly in the back offices trying to secure payment, often in difficult and awkward circumstances, while others receive the glory.

Declan Flood

They’re what Declan Flood, of Irish Credit Management Training (ICMT), describes as the “unsung heroes” of Irish business.

The credit management teams working away tirelessly in the back offices trying to secure payment, often in difficult and awkward circumstances, while others receive the glory.

“Often the sales and marketing teams will be the ones rewarded and recognised for their successes, but all too often those working in credit control, the ones who keep ...