Tech experts at the crest of the wave as digital revolution gathers momentum

Tech experts at the crest of the wave  as digital revolution gathers momentum
Larry Tobin of Codec: ‘Microsoft brings out new features and you need to be on the ball to get those new modules out to your customers’

Gauging customer needs is what makes Irish firm Codec so effective, writes Quinton O’Reilly

A growing team for its customer relationship management (CRM) section shows just how vital the sector is for leading tech solutions firm Codec – and signals the direction firms are going in as a whole.

If you want an idea of how much CRM has grown in importance, you only need to look at how much its own dedicated section has grown. Back in January 2011, it took on two people to help out with the...

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