Put people first and productivity will follow

Marc O’Dwyer, chief executive, Big Red Cloud: ‘I learned early on in my career to employ people who know things that you don’t and just let them get on with their work’

What makes a successful business model? According to Marc O’Dwyer, chief executive of Big Red Cloud, an online cloud accounting software company, the key ingredient is the people.

“I know it sounds clichéd, but the company would not be as successful as it is without the people who work with me,” he said. “I learned very early on in my career to employ people who know things that you don’t and just let ...