People-first approach is vital for workplace transformation

People-first approach is vital for workplace transformation
Chas Moloney, director, Ricoh Ireland and UK

Research by Ricoh Ireland shows employers must adapt to employees’ needs if they want to attract and retain talent

Research by Ricoh Ireland, enti­tled The Economy of People, re­vealed that Ireland could unlock €3.4 billion in untapped GDP if organisations were to take a peo­ple-first approach to workplace transformation. This approach involves aligning culture, workspace and technology to create the optimal office, em­power people and drive success. It’s an agile and effective strategy, designed to meet the needs of all four generations in the workforce. If Irish business leaders fail to tune in to people’s needs, they could find themselves falling be­hind in the marketplace, struggling to attract talent and risking the fu­ture of their organisation.


What people want in a prospec­tive employer has changed, with expectations of a healthy work/ life balance and ethical business practices continuing to grow. It’s vital to establish a positive work culture defined by strong principles in order to attract and retain talent. This begins with understanding people and identifying their needs before implementing strategies that enable them to not only unlock their potential but feel valued. From adopting sustainable processes to having a flat-structure, culture en­gages and motivates employees. Productivity, well-being and in­novation levels will increase, which boosts business performance. Fur­thermore, when staff feel appreci­ated and acknowledged, they are more invested in what they do, as well as the organisation.


With office space in high demand, it’s imperative that companies use only the space they need and adopt a smarter, more efficient approach. The amount of space is no longer as important as the way it is used. As mobile working becomes the desired norm and a means of increasing output, business lead­ers need to ensure that they are supporting such work style agility through the right technologies and processes. Within the office, it’s about fulfilling employee priorities and preferences and encouraging col­laboration with well-equipped workstations, communal areas and unified communication systems such as video conferencing.


The workforce is the most valuable asset of a business because people drive success and growth. That’s why it is important that they are provided with the tools and sys­tems that enable them to add value and be effective. The first step in this workforce transformation journey is to review operations and strategies, while listening to what staff want – and this will be different for millennials, baby boomers, generation Y and generation Z. It’s important to take a flexible approach which supports individ­ual work styles and offers both re­mote working and an office space. Furthermore, these requirements will continue to evolve which means continuous adaptation is the way forward. Chas Moloney, director, Ricoh Ireland & UK, says: “We support businesses in taking a people-first approach to digital workplace transformation. By focusing on the workforce and what they need, you can identify the tools and strategies to enable this and empower them. “If you can effectively align a positive culture, agile technologies and efficient processes, you will increase productivity and business performance. In fact, it goes be­yond that: by not doing this, Irish business leaders are taking a risk with not just their people but their success and future.”


To view The Essential Guide to Creating an Optimal Office visit

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