Making sense of your data

Businesses have gone well past the stage of gathering data to understand their customer base, now they are putting it to good use, writes Quinton O’Reilly

Mark Higgins, senior managing director, and Paul Prior, chief innovation officer, FTI Performance Analytics division, FTI Consulting

Helping a company deal with the sheer amount of data coming in is vital if it wants to improve and grow. Not just having the data, but knowing the right type of data to analyse.

For the majority of clients that FTI Consulting works with, the main challenges it faces tend to boil down to three things; one of which is changing hearts and minds so the company can adapt to new technologies. ...