Keeping the culture up to date

Fujitsu Ireland has seen that when it comes to adapting to change, flexibility in technology usage and successful training of employees is key

Kenneth Keogh, director of business development at Fujitsu Ireland

While the focus is very much on introducing new technologies into an existing retail landscape, it’s easy to forget that for any successful change or development, you need to have your workers on board and trained up.

While you can expect there to be a greater level of savviness since many people now have smartphones and similar devices, it doesn’t necessarily mean they’ll pick up back-end technology without training.

Instead, it’s identifying what ...