Deloitte: Abtran expands in BPO market

Key driver is increased demand for digital engagement

Michael Fitzgerald, chief executive, Abtran Conor Mccabe

Business process management company Abtran has signalled further plans for expansion after announcing several new developments in the past year, including new clients and investments in resources, technologies and facilities.

“The business process outsourcing (BPO) market is expanding and we’re looking to grow our services further in Ireland and also in the UK,” said Abtran’s chief executive, Michael Fitzgerald.

“One of the key drivers of growth in demand for outsourced services is the ...