Customised solutions put managed services company in the driving seat
Viatel has journeyed from being a telecom company to offering services like data storage, security and others to clients, writes Quinton O’Reilly
‘From our perspective, looking at the managed services market, it’s an ultra-competitive market,” said Damien McCann, director of sales and marketing at Viatel.
“How we compete in the space as a telecom is very important to us . . . it’s very much a solution-driven organisation instead of this is what the product shoot says. It’s very much away from that mentality and working towards a solutions-driven organisation for our customers.”
The journey ...
