CRM delivers big rewards for large organisations

Reformation of IT strategy in recent years has seen a steady movement of businesses onto the cloud. With the appropriate security measures in place, you can’t argue that in terms of efficiency and ease of completing daily tasks, that it’s not the way

Cian McNamara, chief executive, Vulcan Solutions
Cian McNamara, chief executive, Vulcan Solutions

2015 is set to not only widen the customer base of cloud adoption in general, but also more specialised functions of cloud computing, such as customer relationship management (CRM).

This week we’re going to take a look at what this involves, the benefits it can bring and the latest developments in the space, with the help of Galway based software specialists Vulcan Solutions.

Benefits and challenges of CRM implementation ...