Commercial mediation can be alternative to litigation

Mediation is where an independent third party facilitates discussion between the parties to a dispute and helps them identify solutions that might work for them. A mediator does not impose a solution or dictate a result.

Typically a mediator meets with the parties individually in pre-mediation meetings to understand the issues and to build up trust. On the mediation day the parties are given an opportunity to explain how the dispute has arisen ...