CCMA: Gema appointed first Genesys cloud partner in EMEA

Ronan Murphy, managing director of Gema Consulting and Neil Titcomb, Genesys’ director of sales for the cloud in Britain and IrelandMaura Hickey
Ronan Murphy, managing director of Gema Consulting and Neil Titcomb, Genesys’ director of sales for the cloud in Britain and IrelandMaura Hickey

Gema Consulting, which focuses on customer engagement via all digital and mobile channels, has been appointed by Genesys as its first cloud partner for EMEA. The partnership will enable organisations of all sizes to engage with customers across all touch points and digital channels.

“The partnership means that Gema can now offer Genesys ...