A brave new world of safe online payments is on the way

The new payment services directive is uncharted territory for retailers, but it also points to new opportunities

Eric Horgan, country manager for Ireland at payment services provider Elavon

The EU’s new payment services directive PSD2 – officially known as Directive (EU) 2015/2366 – came into force on January 13 this year and will result in significant changes to the e-commerce experience both for retailers and consumers that will be effective from September 2019.

There are two things to note about PSD2, according to Eric Horgan, country manager for Ireland at payment services provider Elavon.

“The first is that it demands secure ...