How to beat the bots with soft skills

Artificial intelligence will have difficulty replicating soft skills such as emotional intelligence

Our world of work is rapidly evolving. Developments in automation and artificial intelligence have been predicted to mark the biggest shift in work since the shift from agriculture to manufacturing. It will be critical for organisations to prepare for “the fourth Industrial Revolution”, as they anticipate future skills requirements.

These developments indicate extensive change across industries. The changing needs of the workplace mean a far greater emphasis on cultivating a workforce with a ...