Wherever you lay your hat can be your office
Jason Walsh looks at how virtual desktop infrastructure can deliver secure desktop environments to users no matter where they are
As we are all well aware, the coronavirus pandemic has changed everything. For many people, working from home has become the norm, but this has often meant struggling with whatever software was available.
Some had to make do with little more than e-mail and desktop productivity software, while others were enabled to remotely log into specialist vertical applications or cloud apps.
There is another way though. More and more companies have started to deploy virtual...
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Covid-19 exposes cracks in contact centre services
People’s frustration with poor customer support from telcos reached boiling point during the pandemic, but it’s been bubbling up for years