Transforming business to be fit for the new normal
In response to Covid-19, organisations have driven headlong into doing business online. Jason Walsh looks at what this means in practice
From restaurants ramping-up takeaways to people adapting to remote working, the internet was the hero of the hour during lockdown as we scrambled to adjust to our new circumstances.
Digital technologies are at the forefront of this revolution but what exactly is meant by digital transformation? Is it simply about getting a business online? Automating processes to cut costs? Or delving into complex new technologies such as predictive analytics and artificial intelligence? And whatever the...
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