The life-changing magic of throwing away data
The amount of data being generated is at an all-time high, and it all needs to be stored. Or does it?
For many companies, keeping up with the sheer volume of data being generated in the course of doing business is a growing concern – and that’s not going to change any time soon.
International Data Corporation is predicting that 103 zettabytes of data will have been generated worldwide by 2023. There are one million gigabytes of data in a single zettabyte. To put that in perspective, in 2009 the entire worldwide web was...
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Covid-19 exposes cracks in contact centre services
People’s frustration with poor customer support from telcos reached boiling point during the pandemic, but it’s been bubbling up for years