Putting customers first
As though the rush to all-online commerce and remote working wasn’t enough, amid the chaos, businesses still have relationships to maintain. But all is not lost: the right customer relationship management tools can help
While companies today, as well as governments and other organisations, are slowly returning to their offices, the coronavirus pandemic may well have changed the future of work forever.
But work itself has to go on, so how can businesses keep track of client and customer relationships without access to the office and the IT infrastructure in it?
This is not a rhetorical question, either: one recent survey said that almost 70 per cent of people...
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