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Beyond the printer

Beyond the printer

Managed print services are expanding to take care of everything from document management to scanning

Playing IT safe

Playing IT safe

Recent research in Britain reveals rising concerns around security, privacy and lack of control are hampering the adoption of cloud services. Is there a similar trend emerging in Ireland?

CRM tailored to specific corporate needs

CRM tailored to specific corporate needs

It is the Microsoft partners, which sell and implement the Dynamics range of ERP products, which are also the experts when it comes to Dynamics CRM

When call  quality is a priority

When call quality is a priority

With broadband improving at a steady pace, most Irish firms can take advantage of VoIP phone systems

Experienced partners keep Sage CRM’s focus on business needs

Experienced partners keep Sage CRM’s focus on business needs

Never mind the speed, check the connection

Never mind the speed, check the connection

When it comes to delivering voice over the internet, most businesspeople would be surprised to learn that connection speed isn’t always the best measure of quality

Catch up with new spending habits

Catch up with new spending habits

Irish customers spend more than €6.6 million online every day – but with most of that leaving the country, Irish retailers are losing out

The human mistakes

The human mistakes

We can blame cloud-based data breaches on faceless hackers or incompetent service providers, but the source of risk is often much closer to home

Sparkling and snappy gear

Sparkling and snappy gear

After the downturn, CRM is bouncing back

After the downturn, CRM is bouncing back

Doing more with less in straitened times helped CRM gain market, but now rising markets are a new driver

Play it smart

Play it smart

Project management is vital to keeping grand endeavours in IT on budget, on target and on time

Leaders' Questions & Answers

Leaders' Questions & Answers

From gender balance to social networking, we have six questions for six experts

Microsoft leads as Dynamics CRM lives up to its name

Microsoft leads as Dynamics CRM lives up to its name

Microsoft has been in financial, ERP and CRM software for longer than most people realise

Smart CRM software puts the person first

Smart CRM software puts the person first

Wireless finds a way

Wireless finds a way

Most broadband providers are reluctant to talk about the connectivity issues facing businesses in rural Ireland – but for wireless providers who can go where fixed lines don’t, such issues are music to their ears