Managed services: Integrating IT into the business

Managed services are more than mere outsourcing. Working alongside internal IT teams, service providers can provide guarantees and expand the technology capacity of businesses of all sizes

27th June, 2021
Managed services: Integrating IT into the business
The service provision landscape could be a win-win with both parties benefiting, according Blacknight Solutions’ Michele Neylon. Picture: Getty Images/iStockphoto

The term managed services is just nebulous enough to make engagement with service providers daunting for many businesses: the field is a jargon-filled terra incognita with promising claims of value but unclear pricing. How would you even get started? And with what business IT process?

Despite this, Michele Neylon, chief executive of Blacknight Solutions said that, at base, managed services was a simple concept.

“That lump of metal that you have in the comms room:...

Subscribe from just €1 for the first month!


What's Included

With any subscription you will have access to

  • 971569B3-2C5E-4C45-B798-CEADE16987A8

    Unlimited multi-device access to our iPad, iPhone and Android Apps

  • 099C8662-C57C-42F2-9426-F2F90DF17C8F

    Unlimited access to our eReader library

  • 198AE43B-B9CF-4892-8769-D63C2104BA08

    Exclusive daily insight and opinion seven days a week

  • D8F37B78-25E4-4E4A-A376-4F5789B1564A

    Create alerts to never miss a subject that matters to you

  • B15F2521-37CD-4E02-B898-730A20D39F7F

    Get access to exclusive offers for subscribers on gifts and experiences

  • A564FE02-1AB8-4579-AF9D-BA32A2E5ACA7

    Get content from Business Post, Business Post Magazines, Connected, Tatler and Food & Wine

Share this post

Related Stories

Data storage and back-up: IT that’s fit for purpose and back on track

Connected Alex Meehan 1 month ago

A tech too far: Have we become too dependent on technology?

Connected Jason Walsh 1 month ago

Mobile business: The science of where we are

Connected Eva Short 1 month ago

Almost half of consumers believe cash in on the way out, research finds

Connected Emmet Ryan 1 month ago