Flipdish: Turning the restaurant delivery app around
Flipdish provides a white-label app service for restaurants so they can reach customers directly. Founded in 2015 by brothers Conor and James McCarthy, the current product was quite a change from what the duo had initially envisioned.
“Our original plan was to build a food marketplace like JustEat, one app with all the local takeaways. We wanted to do that because I was frustrated with the user experience of the apps on the market,” Conor McCarthy...
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Covid-19 exposes cracks in contact centre services
People’s frustration with poor customer support from telcos reached boiling point during the pandemic, but it’s been bubbling up for years