Digital transformation lights a path through the darkness

Some were already under way and some were forced by Covid-19, but digital transformation strategies are at the centre of many organisations’ plans. The right technologies not only keep the lights on, but improve and expand business

31st January, 2021
Digital transformation lights a path through the darkness
After Covid-19 came, digital transformation was no longer a long-term strategy, it was a survival tactic

Digital transformation has been a buzz phrase in the corporate world for some years now: every large business seemed to be moving online, providing customer self-service, introducing artificial intelligence and the internet of things, all the while tearing up long-standing processes.

Back down on planet earth, progress was mixed. Some businesses did introduce new technologies that smoothed out kinks, while others seemed to be caught light a deer in the headlights.

And then came Covid-19....

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