Banks face a battle to stay relevant
Start-ups, new regulations and changing consumer expectations are threatening one of the last bastions of the high street
When consumers opted to buy CDs and DVDs online, it led to the disappearance of HMV and Virgin megastores from the high street. But it turned out to be the start of a story, not the end, as physical media sales declined with the rise of streaming services.
The acceleration of internet-driven disruption has wreaked havoc on retail, yet banks still stand imperious on our high streets, despite a decade of consumer disdain for the...
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