Ahead of the game
The world of gaming has given birth to computational and display technologies that have gone on to become mainstays of medicine, architecture, engineering and the film and TV production industries. Alex Meehan reports on what’s next
A sterilised treatment room in a hospital might not be the first location to spring to mind when you picture someone immersed in a virtual reality (VR) world. But that’s exactly where a group of burn patients found themselves in Texas in 2018, when they took part in a medical study.
Rather than having their attention focused on the painful and upsetting procedure of having their bandages changed and staples removed, participants had their...
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Covid-19 exposes cracks in contact centre services
People’s frustration with poor customer support from telcos reached boiling point during the pandemic, but it’s been bubbling up for years