SMEs cannot afford to ignore larger companies’ use of artificial intelligence to solve customer needs. Chatbots can help businesses offer a more personalised customer service without hiring new staff.
Founder of Tradebot, Austin Gleeson, previously worked for media buying agencies. “From this, I had a passion to create something to meet the needs of small businesses, the vast majority of businesses, which are generally wearing a lot of different hats in running their businesses...
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