Successful service is always a step ahead

While part of a managed service’s job is to deal with problems when they arise, the real aim should be to take a proactive approach

26th March, 2017
George O’Dowd, managing director, Novi

For any managed service worth its salt, flexibility and being proactive is key and Novi is no exception.

It’s the very thing the company prides itself on and its managing director, George O’Dowd, says it is essential when delivering a service to its customers.

“For us, we’ve always looked beyond guidelines and looked beyond regulation to ensure we’re always looking at best practices for security,” he said....

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