PayPal wins big at the Customer Contact Awards

27th November, 2016
Maeve Dorman, Head of PayPal’s Global Operations for Europe, Middle East and Africa, and other PayPal teammates are pictured at the announcement that PayPal won the 2016 Large Customer Contact Centre of the Year award at the national Contact Centre Management Association (CCMA) awards ceremony

PayPal was one of the big success stories at the recent Customer Contact and Shared Services Awards, securing an incredible four awards, including the coveted accolade for Large Customer Contact Centre of the Year.

The company saw off stiff competition from fellow industry leaders to secure wins in the Industry Professional of the Year – Manager category and Support Team of the Year as well as taking home a Highly Commended for Best Training and...

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