Outsourcing: Lending five-star support to customers

Customer service company Voxpro counts bluechip firms such as Google and Airbnb among its clients. Its success has come from hard work and clear vision, writes Margaret O’Brien

15th February, 2015
Outsourcing: Lending five-star support to customers
Linda and Dan Kiely of Voxpro want to hire the best

Voxpro is one of the great Irish success stories of recent years. Established in Cork in 1995 by Dan and Linda Kiely, from its inception it had a clear and ambitious vision to be the best customer service and support solutions provider, not just in Ireland, but internationally.

There weren’t any shortcuts taken along the way, this is a business that has been built from the foundation up, one carefully laid block at a time. With...

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