If you go back ten years ago, managed services were an unknown entity. Most IT services were managed in-house while the demands placed upon IT teams were modest.
Nowadays, businesses have to deal with greater IT complexity with fewer personnel. Such changes have greatly shaped how boardroom-level approach the topic and their knowledge of it.
Nostra chief executive Kevin O’Loughlin mentions how much the type of conversations it’s having with C-suite level has changed over...
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