McDonagh cites sea change in attitudes to insurance claims

29th September, 2019
Pat and Una McDonagh are joined by staff members from The Plaza Group after winning the Best Motorway Service Station award for the Barack Obama Plaza and the Best Forecourt Facilities Award for the Galway Plaza at the recent Forecourt & Convenience Retailer Awards. From left: Paudie Byrne, Agnes Sienkowska, Brian Joyce, Angeline Walsh, Pat McDonagh, Una McDonagh, Sabrina Kennedy, Paul Kennedy and Pádraic Ó Neachtain

There is a sea change in attitudes to false insurance claims with people now realising that everyone is paying for them, whether directly or indirectly, said Pat McDonagh, owner of the Plaza Group, which won best motorway service station at the annual Forecourt and Convenience Retailer Awards.

“Up to now, there was an acceptance of claims by the public. A lot of people didn’t look at them seriously but now there is a realisation that...

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