The most significant change to data protection legislation for over 20 years became enforceable in May 2018, in the shape of the General Data Protection Regulation (GDPR).
It has had an immediate impact which no competent business leader can ignore. How their personal data will be safeguarded is now a key consideration for individuals when they select any service provider, ranging from their bank to online travel sites and everything in between.
This scenario has forced consumer-focused...
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