Consumers have adapted quickly to the contactless, touch-screen, self-service experience that’s become prevalent in the retail sector. Stories of that frustrating ‘unexpected item in the bagging area’ moment are becoming few and far between as self-checkout has become part of the day-to-day shopping experience. More emphasis is being put on the end-user experience than just businesses hoping that consumers will adjust.
CBE specialises in software solutions for the retail sector in...
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