Helping businesses adapt to the new digital landscape

Companies outsourcing their customer service to Waynua gain the immediate benefit of highly trained customer service agents around the clock

Ken Colley of Waynua: ‘Successful digital transformation of your customer support needs investment in technology, processes and skills to truly benefit.’ Picture: Fergal Phillips

Outsourcing services allows companies and organisations to concentrate on what they do best, said Ken Colley of Waynua. And by harnessing digital, there has never been a better time for businesses to do this.

“The Covid-19 pandemic has changed how people and businesses interact with each other. With many businesses shifting their focus to a stronger online presence, there has been an increased demand for digital services, including customer service outsourcing.

“Irish businesses must adapt ...