FMI and Electric Ireland win outsource partnership of the year
The collaboration between the two companies was praised for its openness and transparency
Hailed by the adjudicators as a relationship built on openness and transparency, the collaboration between FMI and Electric Ireland took the gong for outsource partnership of the year 2021 at the Irish Customer Contact and Shared Services Awards.
Since 2018, this partnership has grown and is centred on acquiring and retaining Electric Ireland customers in a highly competitive market. FMI, situated in Dundrum, employs just over 40 people for the Electric Ireland contract. The number ...
